Last Updated: February 2026
1. Introduction
Jolydoc Clinic ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or book an appointment through our platform.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, date of birth, gender, and address when you register or book an appointment.
- Medical Information: Health history, symptoms, diagnosis, prescriptions, and treatment records as provided during consultations.
- Payment Information: Transaction details processed through our secure payment gateway for online consultations.
- Usage Data: IP address, browser type, pages visited, and interaction data collected through cookies and analytics tools.
3. How We Use Your Information
- To provide, maintain, and improve our healthcare services.
- To schedule and manage appointments.
- To process payments for online consultations.
- To communicate with you about appointments, health updates, and promotional offers (with your consent).
- To comply with legal and regulatory requirements.
- To improve our website functionality and user experience.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal and medical information against unauthorized access, alteration, disclosure, or destruction. Our payment processing is handled by secure, PCI-compliant payment gateways. However, no method of transmission over the Internet is 100% secure.
5. Data Sharing & Disclosure
We do not sell, trade, or rent your personal information. We may share your data only in the following circumstances:
- With healthcare professionals involved in your treatment.
- With payment processors for transaction processing.
- When required by law, regulation, or legal proceedings.
- To protect the rights, property, or safety of Jolydoc Clinic, our patients, or others.
6. Cookies
Our website uses cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.
7. Data Retention
We retain your personal and medical data for as long as necessary to provide our services and comply with legal obligations. Medical records are retained as per applicable Indian healthcare regulations.
8. Your Rights
- Access your personal data held by us.
- Request correction of inaccurate information.
- Request deletion of your data (subject to legal requirements).
- Withdraw consent for marketing communications at any time.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Your continued use of our services constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy,
please contact us at:
Phone: +91 98666 98150
Email: jolydocclinic@gmail.com
Address: Sri Vishnu's Pullela Mansion, Rd No 82,
Jubilee Hills, Hyderabad 500033